That Ebay dude is a dick. He's not the only one who's got one, and plus - he sold it? After bitching? What a douche.
(EDIT: Also, starting bid $50? Top bid $143? Reserve not met? Cripes.... He was only selling the DVD case of it....)
I'm sending out when I can, bigger packages haven't gone out yet. I keep trying my best; I sent out a couple, got some reports of bad shipping, so I ordered some new shipping boxes from ULINE, trying to pack things up and send them out when I can. I understand some people are mad, and some people are amazingly awesome and patient.
I know now why companies have their own shipping departments and packaging departments, because, really, I can't handle this task myself in any kind of timely manner. We'll probably never do anything like this again because we've generated absolutely zero profit as a company (and I'm so far in the hole personally, sometimes I feel like the best thing I could do would be to pass away and hope there's a life insurance policy on my for my family) but if we DO, I'd make sure to hire a production house. Many have sprung up in the wake of Kickstarter and physical reward production and I would add their cost into the goal of Kickstarter... but, alas, we didn't. I have funds allocated for shipping - this isn't my problem, it's time and effort, which I have in rare supply from myself.
Anyway, I appreciate the support from those who give it, and while I understand the puckish and spurious attitude of some, I can't really do much to speed up the process to your liking at this point, so hold tight, and you'll get your rewards soon. I'm just glad you got the game, as that was the most important thing.
I hope you're all doing well, really, you guys are great. Sorry this end of things hasn't worked out as I hoped.
Bt