Ok friends, not to kiss Blackthone and company's ass here but consider this: You create a game out of an idea. You ask some 1000 plus others to help you do this, with no guarantee that its going to get done. You as a backer take a Massive risk in giving your money to the creators. (Which I did, more than once on a couple platforms, plus buy tshirts, and multiple games after the fact.
Now as a backer I am waiting for a QFI Strategy guide, or whatever else one pledged for. Yes it sucks to wait around with no info. Has anyone considered BT situation? One man with no help to ship items. A guy who has health issues and a newborn baby to deal with.? Yeah I can understand the frustration, but if you managed to get the game you helped to create, consider yourself lucky as for me, I have gave money to othe projects via "Kickstarter" that have folded and I got absolutely nothing at a!! I.E. Super Retro Squad.
I understand the frustration, but shit man be patient or chalk it up as a loss. Emailing BT or posting less than complementary posts will only delay delivery, as it will piss the creators off. They in all reality don't owe you jack shit, or me. I paid for a game (actually two) and have received one, with one coming.
As I guy who works retail and has worked in the past, with the shipping services, ITs a lot of work and money. Not to say that perhaps IQ underestimated this fact. Try shipping 500 packages all over the world, pay for it, and hope they get there undamaged.? I could quote costs for packages as shipping, but its a small fortune to say the least. And yes I know folks who pledged at high levels expect to be compensated or expect to get what was promised. I am in no way making this personal as others have seemed to done. But hey Kickstarter projects are a gamble. This gamble has paid off to me, (QFI, Order of the Thorne, and Roehm to Ruin.)
Chadly